Shipping policy
At Sioraz Jewellery, we carefully pack every order to ensure your gold-plated and handmade beaded jewellery reaches you safely and in perfect condition.
Order Processing
- Orders are processed and prepared for dispatch within 24 hours.
- Once your order has been dispatched, you will receive an order/tracking update.
- During sales, holidays, or periods of high order volume, processing may take slightly longer.
Standard Delivery Time
We offer delivery across Pakistan.
- Standard delivery typically takes 3–5 business days after dispatch.
- Delivery to remote areas may take a little longer.
- Delivery times are estimates and may vary due to weather, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges will be communicated at the time of order confirmation or displayed at checkout, depending on the ordering method.
From time to time, we may offer free shipping or special delivery promotions.
Delivery Information
Please provide a complete and accurate delivery address and an active phone number when placing your order. Customers are responsible for ensuring that someone is available to receive the parcel.
Delays caused by incorrect or incomplete delivery information may result in additional delivery time.
Damaged or Tampered Packages
We take great care when packaging your jewellery. If your package arrives damaged, opened, or visibly tampered with, please contact us as soon as possible and provide clear photographs or videos of the package and its contents.
We will review the issue and assist you accordingly.
Contact Us
For any questions regarding your order or delivery, please contact us:
Email: sioraz.business@gmail.com
Phone: 0329 4036683
Sioraz Jewellery